Conflict management
Wherever people live and work together, conflicts arise. Including companies and organizations. Although conflicts occur constantly, they are stressful for those involved and for their environment.
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Conflict management
Mindset and methods
- Taking everyone involved seriously in their perception of the situation
- Using desired future scenarios as a starting and reference point
- Naming what prevents or slows down the progress
- Encouraging those involved to overcome obstacles and freeing up the blockages
- Recognizing that there are inherent contradictions and conflicting interests in every organization
- Supporting the people involved to deal with conflict in a constructive manner